2021 Account Executive Academy Enrollment - Coming soon! Don't miss out. Get notified here.

Want a response? Keep it simple.

Uncategorized Sep 09, 2020

Wondering why someone hasn't responded to your email?

Annoyed even?

Imagine they read it on their phone.

  • Was it 2+ swipes or scrolls?
  • Long, bulky paragraphs?
  • Information buried in an attachment?
  • No deadline for the next steps?

They're not the problem. You are. 😜

Make it easy for people (prospects, clients, colleagues) to work with you.

Check your sent folder and consider revising anything that's complicated.

One thing that may surprise you is how often you've been tapping your toes waiting for a response when you never asked a question. I learned this with my 17-year-old son over years of texting him and getting no reply. Usually, when I'd get annoyed that he didn't respond, he would point out that I hadn't asked anything.

Keep in mind, as well, that "pushing out" information to someone doesn't obligate the recipient to respond.

Make it ok for them to tell you that they aren't interested in a further discussion (at least now) by using my friend Tom Batchelder's magical phrase "either way, please let me know." This usually is successful in getting a response, even if it's not the one you were hoping for.

Scan your inbox, too. Is anyone waiting for a reply from you?  Put them out of their misery and reply. It's good for your email karma.

Close