It varies by organization. In your firm, it may be a Senior Account Manager, Client Executive, or Consultant. While you participate in teams trying to acquire new clients, you don't have a sales goal.

In the program, we have had a wide difference in years of experience, book sizes & complexity, and technical expertise. Yet 100% of the Account Executives report they have the same fundamental client issues.

Account Executive Academy meetings are held twice a month. While sessions are recorded, participants are expected to attend (and participate in) 80% of them during the 6-month core program. 

Meetings are held via Zoom on Fridays at 10 am Pacific/ 11 am Mountain/ 12 pm Central/ 1 pm Eastern.

There is an optional 30-minute "ask-Jenn-anything" session from 11-11:30 am Pacific/ 12-12:30 pm Mountain/ 1-1:30 pm Central/ 2-2:30pm Eastern.

• February - 9th
• February - 23rd
• March - 8th
• March - 22nd
• April - 12th
• April - 26th
• May - 10th
• May - 31st
• June - 14th
• June - 28th
• July - 12th
• July - 26th

Q4 Client Service Academy Readiness Program

• August 9th
• August 23rd - Ask Jenn Anything Session
• September 13th
• September 27th - Ask Jenn Anything Session

There are only two one-hour live sessions per month. Here's a screenshot from the FAQs on the site so you can get a quick picture.

Many AEs always plan to stay for the extra 30-minute session that follows our standard call. 

In between sessions, there will be content they can watch on-demand in response to issues they're facing or regarding our theme of the month.

There's no "homework" but ample opportunities to work with Jenn and other coaches on their goals for the year, problematic clients (or colleagues ) or improve their delegation skills, etc. We'll walk them through it as we launch but we'll ask them to choose their priorities for the session and then will recommend a "learning path" if you will.

In addition to the live sessions, someone might spend 1-4 extra hours per month. It usually ebbs and flows with their workload and life over the six months.

Yes, the meetings are recorded but the expectation is that you'll attend 80% of them.

What does it take to maximize this program? Attending the majority of the sessions live.

In cohort-based programs, it means showing up ready to engage and share within the community. You might ask a question or answer one based on your experience. You'll all be learning from each other.

The program is $5000. 

All invoices include the option for ACH, credit card, or check.

Let us know in the registration process if you would like to prepay in 2023.

(1) 100% of the fee will be refunded if the participant fully engages within the first 30 days and despite working with Jenn and their sponsor doesn't find business value. 

(2) Another participant may be substituted into the program within the first month if the original participant is no longer able to participate for any reason.  

(3) No refunds will be provided if the participant leaves their firm after the first month.

Registration closes on 1/26/24.

However, this program is only offered once in 2024 and is limited to 30 participants. To secure your spot, we encourage you to register as soon as possible.

All participants will receive a unique login to a members only Kajabi portal where they will find weekly modules (~10mins) and bonus media content.

We will utilize Zoom for our group calls.

Our "Ask a Coach" access, powered by VideoAsk, grants participants direct line to Jenn and allows for 1:1 coaching beyond the twice monthly calls, extended session "After Parties" and in Portal comments.

The Account Executive Alumni community was formed in response to Account Executives’ desire for more real-time coaching from GenuineShift founder Jenn Walsh and continuous peer collaboration with peers nationwide. 

Alumni have access to everything included in the Account Executive Academy plus two one-hour private coaching sessions with Jenn between February - July. ($1,500 value)

AE Academy Alumni Program is $2,500.

Details Here

Of course. Let's find time to talk.

Schedule time to talk